Delivery

While we don’t currently offer same‑day delivery, we do provide fast and reliable shipping options to get your order to you as quickly as possible.We partner with NZ Post to deliver your New Balanc...

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Currently, we do not offer Click & Collect through our official website. However, there is an alternative option available: What’s Not Available:You cannot place an order online and pick it up at ...

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Unfortunately, we do not deliver to PO Boxes at this time.Why Not?Our delivery partners require a physical street address to ensure secure and trackable delivery.PO Boxes are not eligible for signa...

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We aim to get your order to you as quickly as possible!Delivery times vary by location: Auckland & North Island: Next business day delivery for orders placed before 12pm (midday). South Island: E...

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We offer the shipping option below to suit your needs:New Zealand Post Standard$5 flat rate on all orders below $100FREE on all orders over $100Shipping costs are calculated at checkout based on yo...

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We use trusted delivery partners like NZ Post to ensure your order arrives safely and on time.Once your order is dispatched, you’ll receive a shipping confirmation email with your tracking number a...

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At the moment, we only deliver within New Zealand.If you're located outside of Australia, we recommend visiting your local New Balance website to shop in your region.https://www.newbalance.co.nz/in...

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We’re sorry to hear that! If your order arrives damaged or something is missing, we’ll make it right.Please contact our Customer Care team with the following details:Your order numberA brief descri...

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No worries! If no one is home when your order arrives, the delivery driver will follow one of these steps: Leave your parcel in a safe place (if available and safe to do so) Or leave a card with in...

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